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GDPR

GDPR (General Data Protection Regulation) Policy for ReachSmart.ai

 

Last updated: Dec. 14, 2023

Welcome to ReachSmart.ai. This GDPR Policy outlines how we collect, process, and protect personal data in compliance with the General Data Protection Regulation (GDPR).

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1. Data Controller and Data Protection Officer

The data controller for ReachSmart.ai is ReachSmart Inc., and the designated Data Protection Officer can be contacted at support@reachsmart.ai.

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2. Lawful Basis for Processing

We will only process personal data when we have a lawful basis to do so. This includes:

  • Consent: We will obtain your explicit consent before processing personal data.

  • Contractual Necessity: Processing is necessary for the performance of a contract.

  • Legal Obligation: Processing is necessary to comply with legal obligations.

  • Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party.

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3. Types of Personal Data Collected

We collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number.

  • Usage Data: Information about how you use our website.

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4. Purpose of Processing

We process personal data for the following purposes:

  • To provide and maintain the Site.

  • To notify you about changes to our services.

  • To provide customer support.

  • To gather analysis or valuable information to improve our services.

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5. Data Subject Rights

Under GDPR, data subjects have the following rights:

  • Right to Access: You have the right to request a copy of your personal data.

  • Right to Rectification: You have the right to request correction of your personal data.

  • Right to Erasure: You have the right to request the deletion of your personal data.

  • Right to Restriction of Processing: You have the right to request the restriction of processing of your personal data.

  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at support@reachsmart.ai.

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6. Data Security

We take appropriate technical and organizational measures to ensure the security of personal data. We regularly review and update our security policies and procedures.

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7. Data Breach Notification

In the event of a data breach, we will notify affected individuals and the relevant supervisory authority within 72 hours, as required by GDPR.

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8. Data Transfer

We may transfer and process your data outside the European Economic Area (EEA). In such cases, we will ensure that appropriate safeguards are in place.

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9. Data Retention

We will retain personal data for as long as necessary to fulfill the purposes outlined in this GDPR Policy, unless a longer retention period is required or permitted by law.

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10. Changes to GDPR Policy

We may update this GDPR Policy from time to time. We will notify you of any changes by posting the updated policy on our website.

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By using the Site, you acknowledge and agree to the terms outlined in this GDPR Policy.

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